Which is NOT a step in great listening skills?

Great listening skills involve actively engaging with the speaker to ensure understanding and foster effective communication. The steps typically include paraphrasing what the speaker says to confirm understanding, asking clarifying questions to delve deeper into the topic, and showing verbal and non-verbal affirmations to demonstrate attentiveness and encouragement.

Sharing your insights, while beneficial in broader contexts, does not directly pertain to the active listening process. Effective listening focuses on comprehending the speaker's message instead of interjecting personal opinions or insights. Thus, it falls outside the scope of essential listening skills, which prioritize the speaker's perspective and intentions over the listener's contributions.