Which of the following is an example of an action in the Pick-3 Process?

Reaching out to a lost client is a strategic action that falls within the Pick-3 Process, which focuses on identifying specific, impactful actions that can enhance relationships and drive sales. This process encourages businesses to prioritize efforts that can reignite connections with clients who may have disengaged. By actively reaching out, a business can highlight its commitment to customer relationships, gather feedback, and create opportunities for re-engagement.

In contrast, sending mass emails to all customers lacks the personalized touch and specificity that the Pick-3 Process emphasizes. Offering discounts exclusively to new customers focuses on attracting new business rather than reconnecting with past clients. Conducting a yearly performance review, while important for employee assessment and development, does not directly engage clients or boost sales in the same way that reaching out to lost clients can. Each of these other options does not align with the core intent of the Pick-3 Process, which centers on targeted and meaningful interactions.